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If you have any problems using the website or comments or suggestions on how it can be improved, you can contact us at the Worcestershire County Council.

Social care enquiries

If you have reason to believe that a child, young person or adult is at immediate risk from harm contact the Police on 999.

This website contains a wide range of information, advice and guidance relating to the provision of children's and adults social care and we would encourage you to browse the site in order to find the information you require before contacting us. However, if you find you still require further advice and guidance then please contact:

Adult's social care: Access, Triage and Intervention Service

Children's social care: Family Front Door team

  • telephone 01905 822666
    • Monday to Thursday 8.30am to 5.00pm
    • Friday 8.30am to 4.30pm

For assistance out of office hours (weekdays and all day at weekends and bank holidays) please contact 01905 768020.

Provider enquiries

If you have any questions or queries about the registration and approvals process then please contact us via

Feedback about your social care

You may make a compliment, a comment or a complaint about Worcestershire Social Care Services. This will help the departments to achieve their goal of providing an effective, high quality service. Use the feedback form to say what you think, or contact your local Advocacy Service if you require help to make your views known.

Worcestershire County Council - Adult Social Care - Make a Compliment, Comment or a Complaint

Worcestershire County Council - Children's Social Care - Make a Compliment, Comment or a Complaint



Last updated: 20 June 2017